Returns & Exchanges
At Whiskys, we strive for complete satisfaction with every gourmet selection. If your order arrives damaged or incorrect, our dedicated team is here to ensure a seamless resolution within 14 days of delivery.
Initiate Your Request
Contact our support team with your order number and a brief explanation of the issue regarding your food items.
Provide Verification
For quality control purposes, please attach clear photos of the packaging and the specific products you wish to return or exchange.
Package Your Items
Once approved, securely pack the unopened items in their original shipping box to prevent damage during transit.
Receive Refund or Replacement
After we inspect the returned products at our facility, we will issue a full refund to your original payment method or ship out a fresh replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing